Refund, Exchange, & Warranty - Ceramkore

Refund, Exchange, & Warranty

Return Policy

Your satisfaction means everything to us so if for whatever reason the tool you’ve purchased doesn’t meet your needs or expectations, you have 30 days to return it for a full refund. In order to be eligible for your full refund, you must be able to provide a copy of your original receipt. Please be aware that any attempt to return a damaged tool due to negligence will deem you ineligible to receive a full refund. All returns must be shipped to the following address:

CeramB Technologies

1488 Pemberton Ave.

North Vancouver, BC

V7P 2S1


Please be sure your return shipment includes the following:

  • your contact information
  • the original, undamaged styling tool
  • proof of purchase

Exchange Policy

It’s in our nature to constantly change our minds so if you do have a change of heart and want to purchase a different tool, you have 30 days to do so. In order to do so you must be able to provide a copy of the original receipt. Please note that any damaged tools due to negligence will not be eligible for any exchange or return. All exchanges must be shipped to the following address:


CeramB Technologies

1488 Pemberton Ave.

North Vancouver, BC

V7P 2S1


Please be sure your return shipment includes the following:

  • your contact information
  • the original, undamaged styling tool
  • proof of purchase

Warranty Policy


All our products are made to be extremely durable but if by chance something were to go wrong – don’t worry. All our products come equipped with a one-year warranty, simply ship the defective tool back to us and we will send you a new one just like that! All defective tools must be mailed to the following address:


CeramB Technologies

1488 Pemberton Ave.

North Vancouver, BC

V7P 2S1


Please include the following information in the package:

  • your contact information (name, phone number, e-mail address)
  • your address
  • the defective styling tool
  • proof of purchase

If any of your questions or concerns weren’t answered above please don’t hesitate to contact us at sales@ceramkore.com.